Lowe's Home Improvement
3171 Rte 9 S, Rio Grande, New Jersey, 08242
This Lowe's location has a very polarized reputation. Many customers praise the helpful and knowledgeable staff, especially in departments like cabinetry and appliances. However, there are significant complaints regarding delivery issues, poor customer service in specific departments, and long wait times for assistance. It is a large store with a good selection, but the service experience can be inconsistent.
We analyze 73 public reviews for Lowe's Home Improvement using our data models and filter out spam to highlight only authentic feedback.
If you need help with appliances, try to find a specific associate who has been recommended by others.
✓ What Works Well
- Helpful and knowledgeable staff
- Good selection of products
- Clean and organized
✗ Areas to Improve
- Delivery issues
- Poor customer service in some departments
- Long wait times for assistance
- Do you have this in stock?
- Can you help with this?
- Why is the delivery delayed?
Staff is hit or miss
Great selection
Delivery can be a nightmare
- Category Retail & Malls
- Neighborhood Rio Grande
- City Rio Grande
- State New Jersey
- Postcode 08242
- Country United States
