Retail & Malls · Home Improvement Store

Lowe's Home Improvement

2900 Martins Dr, West Carrollton, Ohio, 45449

Google Maps Updated: 15 May 2026
Authenticity Score: 75/100
About

Lowe's in West Carrollton has a very polarized reputation. While some customers have had excellent experiences with helpful staff and great service, many others report significant issues with appliance delivery, installation, and customer service. It seems to be a store where your experience can vary wildly depending on the department and the staff you interact with.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 80/100
Crowd Management 70/100
Pro Tip

If you're buying appliances, consider picking them up yourself if possible to avoid delivery headaches.

Service: Inconsistent
Selection: Good
Pros & Cons

✓ What Works Well

  • Helpful staff in some departments
  • Good selection of home improvement goods
  • Convenient location

✗ Areas to Improve

  • Major issues with appliance delivery
  • Poor customer service in some areas
  • Difficult to reach by phone
Frequently Asked Questions
  • Is the delivery reliable?
  • How is the customer service?
User Feedback

Great service in some departments, but delivery is a disaster.

Hard to get anyone on the phone.

Hit or miss experience.

Location Details
Street: 2900 Martins Dr
Neighborhood: West Carrollton
State: Ohio
Postcode: 45449
Country: United States
Location
2900 Martins Dr, West Carrollton, OH 45449
Quick Info
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