Lowe's Home Improvement
3435 E Agency St, Burlington, Iowa, 52601
Lowe's in Burlington has a mixed reputation. While some customers find the store well-stocked and the staff helpful, there are numerous complaints regarding poor customer service, delivery issues, and difficulty with returns. Many shoppers feel the store is understaffed and that management is often unresponsive to complaints. It is a convenient option for many, but experiences can be hit-or-miss.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Check stock online before visiting and try to avoid scheduling major deliveries if possible.
✓ What Works Well
- Well-stocked store
- Convenient location
- Some helpful staff members
✗ Areas to Improve
- Poor customer service
- Delivery and installation issues
- Understaffed
- Is this item in stock?
- How do I schedule a delivery?
Staff can be hard to find.
Delivery was a nightmare.
Hit-or-miss experience.
- Category Retail & Malls
- City Burlington
- State Iowa
- Postcode 52601
- Country United States
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