Retail & Malls · Home Improvement Store

Lowe's Home Improvement

3200 Crompond Rd, Yorktown Heights, New York, 10598

Google Maps Updated: 15 May 2026
Authenticity Score: 65/100
About

This Lowe's location has very mixed reviews. While some customers appreciate the convenience and stock, many report significant issues with appliance delivery, customer service, and management responsiveness. It is a large store, but the service quality seems to be a major pain point for many shoppers.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Lowe's Home Improvement using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 75/100
Crowd Management 50/100
Pro Tip

Avoid major appliance deliveries if possible, or be prepared to manage the process closely.

Appliances
Garden Center
Pros & Cons

✓ What Works Well

  • Convenient location
  • Good stock
  • Some helpful staff

✗ Areas to Improve

  • Poor delivery service
  • Inconsistent customer service
  • Management issues
Frequently Asked Questions
  • Is the delivery reliable?
  • How do I get help?
User Feedback

Delivery was a nightmare.

Staff is hit or miss.

Convenient but frustrating.