Retail & Malls · Home Improvement Store

Lowe's Home Improvement

19393 Tjerne Pl SE, Monroe, Washington, 98272

Google Maps Updated: 15 May 2026
Authenticity Score: 84/100
About

This Lowe's location has a polarized reputation. Many customers love the helpful staff and well-stocked aisles, especially in the paint and garden departments. However, there are frequent complaints about poor delivery experiences, lack of floor staff, and inconsistent customer service. While some find it a great place to shop, others advise checking other local options for better reliability and service.

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We analyze 74 public reviews for Lowe's Home Improvement using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 80/100
Crowd Management 70/100
Pro Tip

If you need an appliance installed, consider hiring a local contractor instead of using the store's delivery service.

Garden center
Curbside pickup
Pros & Cons

✓ What Works Well

  • Helpful paint and garden staff
  • Well-stocked inventory
  • Clean store

✗ Areas to Improve

  • Poor delivery and installation services
  • Lack of floor staff
  • Inconsistent customer service
Frequently Asked Questions
  • Is the online inventory accurate?
  • How is the delivery service?
  • Are there enough staff to help?
User Feedback

Great for quick trips, but avoid their delivery services.

Staff can be hit or miss.

Prices are competitive, but watch out for markups.