Personal Care · Hair and Lash Salon

Loxx & Lashes Salon

125 N River Blvd, Sevierville, Tennessee, 37876

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Loxx & Lashes has a loyal following, especially for stylists like Gilda. Many clients love the professional and friendly environment. However, there are significant complaints about communication, with many people struggling to get an appointment or reach the salon by phone. It seems like a great place if you can get in, but the booking process is a major pain point.

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We analyze 76 public reviews for Loxx & Lashes Salon using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 82/100
Staff Behavior 75/100
Pro Tip

Try reaching out via social media or directly to a stylist if the main line is unresponsive.

Lash services
Modern salon style
Pros & Cons

✓ What Works Well

  • Highly talented and experienced stylists
  • Friendly and welcoming atmosphere
  • Great results for color and cuts

✗ Areas to Improve

  • Extremely difficult to book appointments
  • Poor communication and phone responsiveness
  • Inconsistent service for new clients
Frequently Asked Questions
  • How can I reach them for an appointment?
  • Do they take walk-ins?
  • Is it worth the wait?
User Feedback

Stylists are very professional and skilled.

The booking process is very frustrating.

Some clients felt dismissed or ignored.