Lubbock Medical Clinic: Family Medicine; Accepting New Patients
5715 114th St, Lubbock, Texas, 79424
This clinic is highly polarized. Many patients love the doctors and the convenient drive-through service, praising the compassionate care. However, there are numerous complaints about administrative issues, including difficulty getting appointments, poor communication, and billing errors. It is a convenient option, but patients should be prepared for administrative challenges.
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Use the drive-through service for quick needs, but be persistent with administrative requests.
✓ What Works Well
- Compassionate doctors
- Convenient drive-through service
- Friendly staff
✗ Areas to Improve
- Administrative issues
- Difficulty getting appointments
- Billing errors
- Why is it so hard to get an appointment?
- How do I get my refills?
Great doctors, but the office is a mess.
They really care about their patients.
Billing is a nightmare.
- Category Health & Medical
- City Lubbock
- State Texas
- Postcode 79424
- Country United States
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