10056 Pines Blvd, Pembroke Pines, Florida, 33024
Lucas Orthodontics is well-known for its orthodontic results, with many patients happy with their new smiles. However, there is a recurring theme of frustration regarding customer service, billing, and the feeling of being 'just a number.' Some patients feel the office is more focused on payments than patient relationships.
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Get all treatment costs and retainer replacement policies in writing before starting your orthodontic journey.
✓ What Works Well
✗ Areas to Improve
Great smile, bad service
Focuses too much on money
Staff is not always professional