Lucy Florveus - Allstate Insurance Agency
4028 Holcomb Bridge Rd, #150, Norcross, Georgia, 30092
Lucy Florveus' Allstate agency has a polarized reputation. While many clients praise the staff for their professionalism, responsiveness, and ability to save them money, a significant number of reviewers report poor communication, billing errors, and difficulty resolving issues after the initial sale. The agency's service quality appears to be inconsistent, with some clients feeling well-supported and others feeling neglected or misled.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always review your billing statements carefully and ask for clarification on any unexpected charges.
✓ What Works Well
- Professional and knowledgeable staff
- Competitive rates and savings
- Excellent, personalized customer service
✗ Areas to Improve
- Occasional communication issues
- Billing confusion
- How can I save on my home and auto insurance?
- What are my coverage options?
They treat you like family.
The team is always available and helpful.
Great at explaining policy details.
- Category Financial Services
- City Norcross
- State Georgia
- Postcode 30092
- Country United States
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