Personal Care · Nail Salon

Lucy Nails & Spa

973 East Ave, Chico, California, 95926

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Lucy Nails & Spa has a loyal following that appreciates the family-owned vibe and consistent work from the owners. However, recent reviews suggest a decline in service quality, with many complaints about rushed pedicures, aggressive filing, and poor communication. While some find it a relaxing spot, others warn of hygiene issues and rude staff behavior. It seems to be a place where your experience depends heavily on which technician you book.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
19
Lowest rating

We analyze 74 public reviews for Lucy Nails & Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 60/100
Staff Behavior 68/100
Pro Tip

Book an appointment with the owners to avoid the rushed service often reported with other staff.

Family Owned
Walk-ins Accepted
Pros & Cons

✓ What Works Well

  • Family-owned atmosphere
  • Good for pedicures
  • Fair pricing

✗ Areas to Improve

  • Rushed service
  • Communication barriers
  • Aggressive nail filing
Frequently Asked Questions
  • Do they take walk-ins?
  • Are they good with designs?
  • Why is the service so fast?
User Feedback

Tom and Vivian are great.

Felt like a factory line.

My nails snapped off within a week.