973 East Ave, Chico, California, 95926
Lucy Nails & Spa has a loyal following that appreciates the family-owned vibe and consistent work from the owners. However, recent reviews suggest a decline in service quality, with many complaints about rushed pedicures, aggressive filing, and poor communication. While some find it a relaxing spot, others warn of hygiene issues and rude staff behavior. It seems to be a place where your experience depends heavily on which technician you book.
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Book an appointment with the owners to avoid the rushed service often reported with other staff.
✓ What Works Well
✗ Areas to Improve
Tom and Vivian are great.
Felt like a factory line.
My nails snapped off within a week.