Automobile · Ford Dealership

Lugoff Ford

979 U.S. Rte 1, Lugoff, South Carolina, 29078

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Customers generally praise the sales team for being helpful and professional, often highlighting specific staff members. Many find the buying process smooth and stress-free, noting good communication. However, some report significant issues with used vehicle quality and service department transparency. A few buyers felt misled by pricing or experienced mechanical failures shortly after purchase. Overall, it is a mixed bag of great sales experiences and frustrating service encounters.

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We analyze 79 public reviews for Lugoff Ford using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 72/100
Transparency 58/100
Pro Tip

Always get a third-party inspection for used vehicles, even if the dealer claims they have been serviced.

Sales Performance: High
Service Reliability: Moderate
Pros & Cons

✓ What Works Well

  • Helpful and friendly sales staff
  • Smooth and efficient buying process
  • Good communication during sales

✗ Areas to Improve

  • Concerns about used vehicle quality
  • Issues with service department transparency
  • Reports of mechanical problems shortly after purchase
Frequently Asked Questions
  • Is the used vehicle inventory reliable?
  • Are the service department quotes accurate?
  • How transparent is the pricing process?
User Feedback

Sales staff are often spot on with customer needs.

Service department experiences vary wildly.

Some buyers feel the pricing is not always clear.