Automobile · Toyota Dealership

Lugoff Toyota

878 U.S. Rte 1, Lugoff, South Carolina, 29078

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Lugoff Toyota receives high praise for its sales team, with many customers describing their buying experience as smooth and stress-free. Staff members are frequently commended for being professional and helpful. However, there are significant complaints regarding the service department, particularly concerning communication and repair quality. Some customers have reported feeling misled or ignored, leading to a polarized reputation.

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We analyze 76 public reviews for Lugoff Toyota using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 68/100
Transparency 60/100
Pro Tip

Always get service quotes and repair details in writing before authorizing work.

Sales Satisfaction: High
Service Satisfaction: Moderate
Pros & Cons

✓ What Works Well

  • Professional and friendly sales staff
  • Smooth car-buying process
  • Helpful and knowledgeable representatives

✗ Areas to Improve

  • Communication issues in service department
  • Concerns about repair quality
  • Reports of feeling ignored or misled
Frequently Asked Questions
  • Is the service department reliable?
  • How is the communication during repairs?
  • Are the sales staff pushy?
User Feedback

Sales team is often described as top-notch.

Service department needs better follow-up.

Buying experience is generally positive.