540 Straight St, Ste 2C, Paterson, New Jersey, 07503
Dr. Luna is praised for his knowledge and bedside manner, but the practice suffers from significant operational inconsistencies. Patients report extreme wait times and frustration with the office staff's ability to handle prescriptions and referrals. While some patients have a great experience, others feel the office is disorganized and difficult to navigate.
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Follow up on your own prescription refills; don't rely solely on the office staff to handle them.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the wait is unbearable.
Staff is disorganized and hard to reach.
He's a good doctor, but the office needs better management.