Luis Santos, MD
Health & Medical · Pediatric Gastroenterology

Luis Santos, MD

125 W Hague Rd, Suite 400, El Paso, Texas, 79902

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

Dr. Luis Santos is often described as a skilled and funny doctor who is great with children. However, the office environment is frequently criticized for being overcrowded, disorganized, and having rude staff. Many parents find it nearly impossible to reach the office by phone.

Our Review Process
20
Most Relevant
9
Newest
20
Highest
20
Lowest

We analyze 69 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 20/100
Pro Tip

If you need results, try to get them during your visit as phone follow-ups are unreliable.

Specialist in pediatric GI
High volume practice
Pros & Cons

✓ What Works Well

  • Great with kids
  • Knowledgeable
  • Funny and professional

✗ Areas to Improve

  • Impossible to reach by phone
  • Rude staff
  • Long wait times
Frequently Asked Questions
  • How can I get my test results?
  • Why is the office so hard to contact?
User Feedback

Great doctor, terrible office

Staff needs a major overhaul

Dr. Santos is worth the headache

Location Details
Street: 125 W Hague Rd, Suite 400
Neighborhood: Medical Center
City: El Paso
State: Texas
Postcode: 79902
Country: United States
Location
125 W Hague Rd Suite 400, El Paso, TX 79902
Quick Info
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