Luma Dentistry - Sylacauga
41200 US-280, Sylacauga, Alabama, 35150
This office has a very polarized reputation. Many patients rave about the friendly staff, the painless procedures, and the welcoming atmosphere. Conversely, a significant number of reviewers report major issues with billing transparency, aggressive upselling, and poor communication. While some find it a great place for their needs, others feel the business practices are questionable.
We analyze 57 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written quote for any treatment plan and verify it with your insurance provider before proceeding.
✓ What Works Well
- Friendly and welcoming staff
- Painless procedures
- Welcoming atmosphere
✗ Areas to Improve
- Billing transparency issues
- Aggressive upselling
- Poor communication
- Do you accept my insurance?
- Why is the billing so high?
- Are you good with anxious patients?
Great staff, but watch out for the billing.
They really care about their patients.
The billing process is very confusing.
- Category Health & Medical
- City Sylacauga
- State Alabama
- Postcode 35150
- Country United States
readers daily.