Retail & Malls · Flooring Retailer

Lumber Liquidators

389 W 1830 S, Salt Lake City, Utah, 84115

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

Reviews for this location are a mixed bag. Some customers have had fantastic experiences with specific managers like Jason, praising his helpfulness and fair pricing. However, many others report major frustrations with communication, long wait times for products, and poor customer service when things go wrong. It seems like a hit-or-miss experience depending on who you work with and the current management status.

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We analyze 76 public reviews for Lumber Liquidators using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 70/100
Crowd Management 60/100
Pro Tip

Check stock availability in person before ordering to avoid long wait times.

Wide flooring variety
Online ordering available
Pros & Cons

✓ What Works Well

  • Great selection of flooring options
  • Competitive pricing when managed well
  • Some staff are very knowledgeable

✗ Areas to Improve

  • Poor communication and long delays
  • Inconsistent customer service
  • Difficult return and refund processes
Frequently Asked Questions
  • Is this item actually in stock?
  • Why is my delivery delayed?
  • Can I get a refund for unused materials?
User Feedback

Jason is a great manager, very helpful.

Avoid if you need a quick turnaround.

Customer service is hard to reach.