109 Mendenhall Dr, Wilmington, North Carolina, 28411
Lume is a hit for most parents who appreciate the high-tech facility and the way the staff handles sensory-sensitive kids. The doctors are seen as top-tier experts. However, some families have run into billing headaches and communication gaps since the practice changed hands, leading to some frustration with the administrative side.
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If you have complex orthodontic needs, ask about the orthodontist's in-office schedule to avoid delays.
✓ What Works Well
✗ Areas to Improve
My kids love the prize tokens.
The clinical care is top-notch.
The billing office needs to get it together.