4475 Regency Pl, Suite 303, White Plains, Maryland, 20695
Dr. Omais is widely respected for his medical expertise, thoroughness, and compassionate care. Patients feel he truly listens and provides clear explanations. However, the practice is plagued by significant administrative issues, including a difficult phone system, long wait times, and unprofessional management. While the clinical care is top-notch, the office operations often frustrate patients.
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If you have an urgent issue, try to visit the office in person, as phone communication is notoriously difficult.
✓ What Works Well
✗ Areas to Improve
Dr. Omais is great, but the office staff is a nightmare
I feel well-cared for medically
The administrative side needs a total overhaul