LuxSmile Family Dentistry of Carrollton
3320 E Hebron Pkwy, Suite 112, Carrollton, Texas, 75010
LuxSmile is generally well-regarded for its friendly staff and Dr. Ton's gentle care. Many patients appreciate the modern amenities like Netflix and massage chairs. However, there are some significant complaints regarding billing transparency, communication issues, and occasional poor quality of work, which have left some patients feeling frustrated.
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Always get a written estimate before starting any major dental work to avoid billing surprises.
✓ What Works Well
- Gentle and patient doctor
- Modern amenities
- Friendly staff
✗ Areas to Improve
- Billing transparency issues
- Communication lapses
- Inconsistent quality of work
- Do they accept my insurance?
- Is the office good for kids?
Dr. Ton is very kind.
The massage chairs are a nice touch.
Billing was a nightmare.
- Category Health & Medical
- City Carrollton
- State Texas
- Postcode 75010
- Country United States
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