Personal Care · Nail Salon & Spa

Luxury Nails & Spa

240 Commonwealth Blvd W, Suite 308, Martinsville, Virginia, 24112

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Reviews for this salon are all over the place. Some customers love the work of specific techs like Bobbi and Mya, calling them professional and careful. However, a large number of people report poor communication, rushed services, and rude behavior from management. Many feel the quality doesn't match the price, and there are recurring complaints about hygiene and language barriers. It seems like a hit-or-miss spot depending on who you get.

Our Review Process
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Highest rating
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We analyze 78 public reviews for Luxury Nails & Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 55/100
Staff Behavior 48/100
Pro Tip

Request Mya or Bobbi specifically to avoid the inconsistent service from other staff.

Open Sundays
High turnover
Pros & Cons

✓ What Works Well

  • Some talented technicians
  • Convenient location
  • Good for simple services

✗ Areas to Improve

  • Rude management
  • Language barrier issues
  • Inconsistent quality
Frequently Asked Questions
  • Do they take walk-ins?
  • Are they open on Sundays?
  • Why are the prices so high?
User Feedback

Hit or miss service

Management needs to improve

Some techs are great