Personal Care · Nail Salon

Luxury Nails

1451 GA-21, Suite K, Springfield, Georgia, 31329

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Luxury Nails has a polarized reputation. While some long-time customers appreciate the service and consistency, a significant number of recent reviews highlight poor customer service, rude behavior, and quality issues like crooked or bulky nails. The salon's atmosphere is frequently described as unwelcoming, with reports of staff being dismissive or unprofessional. It appears to be a hit-or-miss experience depending on the technician.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Luxury Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 60/100
Pro Tip

Ask for specific technicians who have positive reviews to avoid disappointment.

Walk-ins accepted
Mixed reviews
Pros & Cons

✓ What Works Well

  • Some technicians are very skilled
  • Good for basic mani/pedi
  • Convenient location

✗ Areas to Improve

  • Rude and dismissive staff
  • Inconsistent quality of work
  • Unprofessional atmosphere
Frequently Asked Questions
  • Do I need an appointment?
  • Are they good with eyebrow waxing?
  • Why are the reviews so mixed?
User Feedback

Hit or miss service.

Staff can be very rude.

Some techs do great work.