400 S Oak St, Suite 130, Roanoke, Texas, 76262
Luxx Nail Salon has a mix of very happy regulars and some deeply dissatisfied customers. Fans love the beautiful decor, the friendly staff, and the quality of work from techs like Helen and Timmy. On the other hand, there are serious complaints about aggressive drilling, poor sanitation, and rude management. It seems like a place where your experience depends heavily on which technician you get.
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Check the tools being used and don't hesitate to speak up if you feel uncomfortable.
✓ What Works Well
✗ Areas to Improve
Timmy is gentle and precise.
The decor is stunning.
Management needs to address customer concerns better.