LWSS Family Dentistry - Chesapeake
1230 Progressive Dr, Suite 103, Chesapeake, Virginia, 23320
Patients generally appreciate the clinical care provided by the hygienists and dentists, noting thorough cleanings and professional work. The primary pain point is the administrative side; patients frequently report difficulty reaching the office by phone, long wait times for appointments, and frustration with billing and record-keeping processes.
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If you have trouble reaching them by phone, try using their online appointment request tool, as it often gets a faster response.
✓ What Works Well
- Thorough and professional hygienists
- Clean and modern facility
- Good clinical outcomes
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times for appointments
- Administrative and billing issues
- Why is it so hard to get someone on the phone?
- How far in advance do I need to book?
Clinical staff is great, admin is a nightmare.
Great care, but be prepared for scheduling headaches.
They need better communication methods.
- Category Health & Medical
- City Chesapeake
- State Virginia
- Postcode 23320
- Country United States
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