300 E Little Creek Rd, Norfolk, Virginia, 23505
LWSS Family Dentistry is a long-standing practice with many loyal patients who appreciate the family-like atmosphere and professional care. However, there are significant complaints regarding administrative issues, including billing errors, poor communication, and rude front-desk staff. While the clinical work is often praised, the administrative experience can be a major source of frustration.
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Keep your own records of all payments and insurance claims to resolve billing disputes.
✓ What Works Well
✗ Areas to Improve
Great dentist, terrible front desk
Billing is a nightmare
Very professional and kind