Personal Care · Nail Salon

Ly-Nails

4134 Outer Loop, Louisville, Kentucky, 40219

Google Maps Updated: 18 May 2026
Authenticity Score: 74/100
About

This salon has a very loyal following, with many clients praising the work of technicians like Tina and Tammy. However, there are significant concerns regarding sanitation, unprofessional behavior, and inconsistent service quality. While many have had great experiences for years, the recent negative feedback regarding hygiene and customer service is a major red flag for potential new clients.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Ly-Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 50/100
Staff Behavior 60/100
Pro Tip

If you are concerned about sanitation, feel free to ask about their sterilization process before your service.

Long-standing business
Affordable
Pros & Cons

✓ What Works Well

  • Highly skilled and friendly technicians
  • Long-standing reputation
  • Affordable pricing

✗ Areas to Improve

  • Serious concerns about sanitation and hygiene
  • Reports of rude and unprofessional staff
  • Inconsistent service quality
Frequently Asked Questions
  • Do you take walk-ins?
  • Are your tools sterilized?
  • Why are the prices inconsistent?
User Feedback

Tina is the best, I've been coming here for years.

The service is hit or miss, and the sanitation is concerning.

I've had great experiences, but the recent reports are worrying.