Lyndhurst Family Dental
5507 Mayfield Rd, Lyndhurst, Ohio, 44124
This practice has a very mixed reputation. Many patients love the clinical care and find the dentists gentle and skilled. However, there is a loud minority of patients who have had terrible experiences with the administrative staff, citing rude behavior, unfair billing, and strict, sometimes punitive, cancellation policies. It is a practice where the clinical side is often praised, but the front office is frequently criticized.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be very careful with their cancellation policy; they are known to terminate patients for missed appointments.
✓ What Works Well
- Gentle and skilled dentists
- Clean and bright office
- Good for nervous patients
✗ Areas to Improve
- Rude and unprofessional front desk
- Strict and punitive cancellation policies
- Billing disputes
- Why are they so strict with cancellations?
- Is the staff friendly?
Great dentists, but the front office is a nightmare.
They terminated me for a misunderstanding.
Clinical care is top-notch.
- Category Health & Medical
- City Lyndhurst
- State Ohio
- Postcode 44124
- Country United States
readers daily.