M Health Fairview Clinic - Eden Prairie
830 Prairie Center Dr, Eden Prairie, Minnesota, 55344
This clinic is highly divisive. While many patients appreciate the clinical care provided by specific doctors, the administrative and billing practices are a major source of frustration. Frequent complaints include long hold times, confusing billing, and a perceived lack of empathy from support staff. It is a large system that often feels impersonal to patients.
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Be very careful about what you discuss during an annual physical; asking about a new symptom can trigger an extra office visit charge.
✓ What Works Well
- Some highly skilled and caring doctors
- Convenient location
- Comprehensive services on-site
✗ Areas to Improve
- Aggressive and confusing billing practices
- Extremely long phone wait times
- Impersonal support staff
- Why am I being billed for a separate office visit during a physical?
- How can I reach a triage nurse without waiting 30 minutes?
Great doctors, but the billing department is a nightmare.
Expect to spend a long time on hold.
The support staff makes it hard to stay with this clinic.
- Category Health & Medical
- City Eden Prairie
- State Minnesota
- Postcode 55344
- Country United States
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