830 Prairie Center Dr, Eden Prairie, Minnesota, 55344
This clinic is highly divisive. While many patients appreciate the clinical care provided by specific doctors, the administrative and billing practices are a major source of frustration. Frequent complaints include long hold times, confusing billing, and a perceived lack of empathy from support staff. It is a large system that often feels impersonal to patients.
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Be very careful about what you discuss during an annual physical; asking about a new symptom can trigger an extra office visit charge.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the billing department is a nightmare.
Expect to spend a long time on hold.
The support staff makes it hard to stay with this clinic.