Automobile · Auto Body & Paint

Maaco Auto Body Shop & Painting

9407 Old Staples Mill Rd, Richmond, Virginia, 23228

Google Maps Updated: 19 May 2026
Authenticity Score: 55/100
About

This shop has a very poor reputation. Numerous customers report significant issues with paint quality, communication, and professionalism. It is a shop that many locals advise avoiding, especially for paint jobs. The overall sentiment is very negative.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Maaco Auto Body Shop & Painting using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 30/100
Transparency 25/100
Pro Tip

Check your car thoroughly before leaving the shop.

Affordable
Poor Reputation
Pros & Cons

✓ What Works Well

  • Affordable pricing
  • Quick turnaround
  • Some friendly staff

✗ Areas to Improve

  • Poor paint quality
  • Lack of professionalism
  • Communication issues
Frequently Asked Questions
  • Are they honest about repairs?
  • Do they honor warranties?
  • Is the management reliable?
User Feedback

Avoid at all costs.

They ruined my car.

Poor quality work.