Mac Sport & Marine Inc
1525 Broadway St, Superior, Wisconsin, 54880
Mac Sport & Marine has a mixed reputation. Many customers have had great experiences with the sales team, finding them knowledgeable and helpful. However, the service department is a frequent source of complaints, with reports of long wait times, poor communication, and issues with repairs not being completed correctly. It seems to be a place where the sales experience is generally positive, but the service side can be a significant source of frustration.
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✓ What Works Well
- Knowledgeable and helpful sales staff
- Good selection of marine and sport equipment
- Friendly initial customer service
✗ Areas to Improve
- Poor service department communication
- Long wait times for repairs
- Inconsistent repair quality
- How long will my boat repair take?
- Do you offer a warranty on your work?
- Why is it so hard to get a status update?
Sales team is great, but service is a nightmare.
They promised a quick fix but it took weeks.
Communication is the biggest issue here.
- Category Automobile
- Neighborhood Superior
- City Superior
- State Wisconsin
- Postcode 54880
- Country United States
