MacArthur Pediatrics
3501 N MacArthur Blvd, Suite 450, Irving, Texas, 75062
This pediatric clinic is highly polarized. While some parents love the doctors, particularly Dr. Shah, there is a massive volume of complaints regarding rude front-desk staff, long wait times, and poor communication. Many parents feel the administrative side of the practice is failing, leading to significant stress and dissatisfaction.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Expect long wait times and prepare accordingly; bring snacks and activities for your children.
✓ What Works Well
- Knowledgeable and caring doctors
- Good medical care for children
- Convenient location
✗ Areas to Improve
- Extremely rude and unprofessional staff
- Excessive wait times
- Poor communication and follow-up
- Why is the wait time so long?
- How do I get my child's records?
The doctors are great, but the staff is awful.
I waited three hours for a simple check-up.
They don't seem to care about the children.
- Category Health & Medical
- City Irving
- State Texas
- Postcode 75062
- Country United States
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