MacGregor Medical Center
9969 Fredericksburg Rd, San Antonio, Texas, 78240
MacGregor Medical Center is a large, busy practice with a very mixed reputation. While many patients have long-standing relationships with specific doctors and appreciate the convenience of in-house labs, there are frequent complaints about rude front-desk staff, long wait times, and poor communication. It seems to be a practice that struggles with the challenges of being a high-volume clinic.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex issue, try to schedule your appointment for the first slot of the day to avoid long wait times.
✓ What Works Well
- Experienced and caring doctors
- In-house lab and X-ray services
- Convenient scheduling
✗ Areas to Improve
- Rude and unprofessional front desk
- Long wait times
- Poor communication and follow-up
- Why is the wait time so long?
- How do I get a prescription refill?
Great doctors, but the staff is a disaster
Billing department is a mess
Great care if you can get past the admin
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78240
- Country United States
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