Automobile · Auto Repair

Mack Alger Firestone

22025 Greater Mack Ave, St Clair Shores, Michigan, 48080

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Mack Alger Firestone is widely praised for its honesty, fair pricing, and reliable service. Customers frequently mention Bill and Steve as trustworthy managers who provide clear explanations. While there are a few negative reports regarding specific staff behavior, the overwhelming majority of feedback is positive, highlighting the shop's integrity and efficiency. It is a highly recommended local spot.

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Highest rating
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We analyze 66 public reviews for Mack Alger Firestone using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 88/100
Transparency 85/100
Pro Tip

This shop is a great alternative to corporate tire chains if you value local, honest service.

Local business
Highly recommended by locals
Pros & Cons

✓ What Works Well

  • Honest and fair pricing
  • Reliable and timely service
  • Knowledgeable and friendly staff

✗ Areas to Improve

  • Occasional reports of poor staff behavior
  • Some complaints about repair quality
  • Wait times can be long when busy
Frequently Asked Questions
  • Do they offer free tire checks?
  • How long does a typical repair take?
  • Are they better than corporate tire shops?
User Feedback

They found the problem in an hour when others couldn't.

Bill and Steve are the best.

They don't try to upsell unnecessary services.