Retail & Malls · Department Store

Macy's

7303 N Kendall Dr, Miami, Florida, 33156

Google Maps Updated: 20 May 2026
Authenticity Score: 88/100
About

This Macy's is a staple in the Dadeland area, offering a wide selection of fashion and home goods. Customers generally appreciate the variety and the convenience of the location. While many have had positive experiences with helpful staff, there are consistent complaints about the cleanliness of the bathrooms and occasional issues with customer service and pricing. It remains a popular one-stop shop for many.

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We analyze 71 public reviews for Macy's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 90/100
Crowd Management 75/100
Pro Tip

Check the Backstage section upstairs for great clearance deals on a variety of items.

Department Store
Fashion & Home
Pros & Cons

✓ What Works Well

  • Wide variety of brands and products
  • Convenient location in Dadeland Mall
  • Helpful staff in many departments

✗ Areas to Improve

  • Bathrooms are often dirty
  • Occasional issues with customer service
  • Pricing can be high
Frequently Asked Questions
  • Are there any sales today?
  • Where is the furniture department?
  • Can I return online orders here?
User Feedback

Great selection, but watch out for the bathrooms.

Staff is generally helpful, but can be busy.

A reliable one-stop shop.