Madison Collins Stephens Agency
10 E Locust St, Newark, Ohio, 43055
Customers consistently praise the agency for its responsiveness and ability to secure competitive rates. Agents like Tim and Ryan are frequently highlighted for their professionalism and genuine care. While most experiences are positive, a few long-term clients have expressed frustration over recent service delays and a perceived shift toward profit-focus. Overall, the agency is seen as a reliable partner for both personal and commercial insurance needs.
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Ask for specific agents by name to ensure consistent follow-up on complex commercial policies.
✓ What Works Well
- Prompt communication
- Competitive pricing
- Knowledgeable staff
✗ Areas to Improve
- Occasional service delays
- Perceived decline in personal touch
- Communication gaps on claims
- Can you help with commercial liability?
- How quickly can I get a quote?
Tim is spot on with business needs
Saved me a grand on home insurance
Service feels less personal lately
- Category Professional Services
- City Newark
- State Ohio
- Postcode 43055
- Country United States
readers daily.