Public Infrastructure · Health Department
Madison County Health Department
301 Max Luther Dr NW, Huntsville, Alabama, 35811
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Updated: 19 May 2026
Authenticity Score: 45/100
About
The Madison County Health Department is a classic government office experience. Some visitors have quick, easy trips, but many others report rude staff, long waits, and confusing hours. It is best to call ahead and be prepared for a potentially frustrating visit.
Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating
We analyze 78 public reviews for Madison County Health Department using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Process Ease
30/100
Staff Conduct
40/100
Pro Tip
Arrive early and call ahead to confirm if they are still processing walk-ins, as they often stop before the posted closing time.
Wait Times: High
Staff Friendliness: Low
Pros & Cons
✓ What Works Well
- Some helpful staff
- Essential services provided
✗ Areas to Improve
- Rude customer service
- Confusing hours
- Long wait times
Frequently Asked Questions
- What are the actual hours?
- Do I need an appointment?
- Why is the phone never answered?
User Feedback
Hit or miss service
Government efficiency at its worst
Some staff are gems
Quick Info
- Category Public Infrastructure
- Neighborhood Huntsville
- City Huntsville
- State Alabama
- Postcode 35811
- Country United States
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