Magic Benz services Usa llc
11227 Old Baltimore Pike, Beltsville, Maryland, 20705
This shop is a popular alternative to the dealership for Mercedes owners, with many praising the knowledgeable staff and fair pricing. However, there are significant complaints about poor communication, long delays, and occasional dishonest practices. It seems to be a shop where you can get great service if you have a good relationship with the owner, but new customers may face inconsistent experiences.
We analyze 73 public reviews for Magic Benz services Usa llc using our data models and filter out spam to highlight only authentic feedback.
Always get a detailed estimate in writing and ask about the parts being used before authorizing work.
✓ What Works Well
- Expertise in Mercedes-Benz vehicles
- More affordable than dealership rates
- Friendly and welcoming staff (for some)
✗ Areas to Improve
- Poor communication and long delays
- Occasional dishonest practices
- Inconsistent customer service
- Do you work on older Mercedes models?
- How long for a service A?
- Do you provide loaner cars?
They saved me a ton of money compared to the dealership.
Communication is a major issue; I had to chase them for updates.
Great work, but be careful about the quality of parts used.
- Category Automobile
- Neighborhood Beltsville
- City Beltsville
- State Maryland
- Postcode 20705
- Country United States
