2053 Stringtown Rd, Grove City, Ohio, 43123
Patients are split on their experience. Many praise the clinical staff for being gentle and professional during procedures. However, a significant number of reviews highlight major frustrations with the front office, specifically regarding billing inconsistencies and poor communication. The use of an AI answering system is a major pain point for those trying to reach a human. Overall, the dental work is often rated well, but the administrative side needs a serious overhaul.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a written estimate before any procedure to avoid surprise billing later.
✓ What Works Well
✗ Areas to Improve
Great clinical care but the front desk is a mess.
Stop using the robot to answer the phone.
Billing issues are a constant headache.