Magnum Insurance Agency
2005 Irving Park Rd, Hanover Park, Illinois, 60133
This agency receives mixed feedback. While some clients appreciate the quick service and competitive prices provided by specific agents like Ivan Crespo and Dulce, many others report significant issues with customer service, billing errors, and difficulty canceling policies. Several reviewers describe the staff as unprofessional or rude, and there are recurring complaints about lack of follow-up on claims. Potential customers are advised to exercise caution.
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Keep detailed records of all interactions and cancellations to avoid billing disputes.
✓ What Works Well
- Competitive pricing
- Quick service for some
- Helpful individual agents
✗ Areas to Improve
- Poor customer service
- Billing and cancellation issues
- Lack of follow-up on claims
- How do I cancel my policy?
- Why was my payment processed incorrectly?
Ivan is very helpful.
Nightmare experience with billing.
Unprofessional staff.
- Category Financial Services
- City Hanover Park
- State Illinois
- Postcode 60133
- Country United States
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