123 E Lancaster Ave, Ardmore, Pennsylvania, 19003
Customers are split between praising the sales team for a smooth buying experience and venting about the service department. Many report long wait times, poor communication, and recurring mechanical issues post-service. While some staff members are highlighted for being helpful and kind, others are described as dismissive or unprofessional. The facility itself is seen as cramped, though some appreciate the recent renovations. Overall, the service department struggles with quality control and transparency.
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Use the shuttle service instead of waiting on-site, as service times often exceed estimates.
✓ What Works Well
✗ Areas to Improve
Sales team is spot on and helpful.
Service department needs better communication.
Wait times are a real drag.