Automobile · Honda Dealership & Service

Main Line Honda Service

123 E Lancaster Ave, Ardmore, Pennsylvania, 19003

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Customers are split between praising the sales team for a smooth buying experience and venting about the service department. Many report long wait times, poor communication, and recurring mechanical issues post-service. While some staff members are highlighted for being helpful and kind, others are described as dismissive or unprofessional. The facility itself is seen as cramped, though some appreciate the recent renovations. Overall, the service department struggles with quality control and transparency.

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We analyze 76 public reviews for Main Line Honda Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 45/100
Pro Tip

Use the shuttle service instead of waiting on-site, as service times often exceed estimates.

Shuttle Service Available
Renovated Waiting Area
Pros & Cons

✓ What Works Well

  • Friendly and knowledgeable sales staff
  • Costco Auto Program integration
  • Recently renovated waiting area

✗ Areas to Improve

  • Excessive wait times for service
  • Inconsistent quality control on repairs
  • Lack of transparency regarding pricing
Frequently Asked Questions
  • Why are service wait times so long?
  • Is the service department reliable for repairs?
  • How is the out-of-state registration process?
User Feedback

Sales team is spot on and helpful.

Service department needs better communication.

Wait times are a real drag.