2924 Main St, Buffalo, New York, 14214
Main Pediatrics is a beloved institution for many families, with generations of patients returning. The doctors and clinical staff are frequently praised for their warmth, professionalism, and genuine care for children. However, there is a recurring theme of frustration regarding the front desk staff, with reports of rudeness, poor communication, and difficulty scheduling appointments. The clinical care is top-tier, but the administrative experience can be a significant hurdle.
If you have trouble reaching the office by phone, try using their patient portal or visiting in person for urgent scheduling needs.
✓ What Works Well
✗ Areas to Improve
Clinical staff is amazing
Administrative staff needs improvement
Patients feel like family