Main St. Orthodontics
2853 N Main St, #1, Belton, Texas, 76513
The clinical care here is excellent, with many patients happy with their results. However, the front office is a major bottleneck. Patients frequently complain about the inability to reach anyone by phone, unanswered voicemails, and billing discrepancies. If you can get past the admin issues, the actual orthodontic work is solid.
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If you can't reach them by phone, try visiting in person or using their text system if available.
✓ What Works Well
- Excellent orthodontic results
- Friendly and knowledgeable clinical staff
- Flexible payment plans
✗ Areas to Improve
- Impossible to reach by phone
- Unanswered voicemails
- Billing and insurance discrepancies
- Why can't I reach anyone by phone?
- How do I reschedule my appointment?
- Is my insurance being billed correctly?
Clinical staff is great
Front office is a nightmare
Great results for braces
- Category Health & Medical
- City Belton
- State Texas
- Postcode 76513
- Country United States
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