Main Street Children's Dentistry and Orthodontics of Waterford Lakes
12150 Lake Underhill Rd, Orlando, Florida, 32825
This office has a very polarized reputation. Many parents love the clinical staff and the way they handle children, especially those with special needs. However, there is a massive amount of frustration regarding administrative issues, including frequent appointment cancellations, long wait times, and billing disputes. It seems the clinical care is good, but the office management is a major pain point.
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If you have an appointment, call to confirm it a few days before to avoid last-minute surprises.
✓ What Works Well
- Great with children
- Compassionate clinical staff
- Kid-friendly environment
✗ Areas to Improve
- Frequent appointment cancellations
- Poor administrative communication
- Long wait times
- Why was my appointment canceled?
- Do you accept my insurance?
The doctors are great, but the office management is a disaster.
They are wonderful with my autistic child.
I'm tired of the constant rescheduling.
- Category Health & Medical
- City Orlando
- State Florida
- Postcode 32825
- Country United States
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