Main Street Medical
93 Main St, Hilton Head Island, South Carolina, 29926
The medical providers at this practice are generally well-regarded for their competence and bedside manner. However, the front desk staff is a major point of contention, with many patients reporting rude, unhelpful, and disorganized service. Billing issues are also a frequent complaint, making the overall experience inconsistent.
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The medical care is solid, but be prepared for a frustrating administrative experience.
✓ What Works Well
- Doctors are knowledgeable and caring
- Good bedside manner
- Efficient medical care once seen
✗ Areas to Improve
- Rude and unhelpful front desk staff
- Billing and insurance confusion
- Difficulty reaching the office by phone
- Why is the front desk so rude?
- How do I get my billing issues resolved?
Doctors are great, admin is a nightmare
Love the care, hate the office experience
Very professional doctors
- Category Health & Medical
- City Hilton Head Island
- State South Carolina
- Postcode 29926
- Country United States
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