Maine Family Federal Credit Union
555 Sabattus St, Lewiston, Maine, 04240
Maine Family Federal Credit Union has a long history in the community, with many members banking there for decades. The staff, particularly Anna and Savannah, receive high praise for their patience and helpfulness. However, there are significant complaints regarding customer service responsiveness, long hold times, and issues with the mobile app. While many members feel loyal, others are frustrated by the lack of support and technical difficulties. It is a mixed bag, with some finding excellent service and others feeling neglected.
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If you have technical issues, try to visit the branch in person; members report better success than calling.
✓ What Works Well
- Friendly and patient staff
- Long-standing community presence
- Good loan rates
✗ Areas to Improve
- Poor customer service responsiveness
- Technical issues with mobile app
- Long hold times
- How do I reset my password?
- Why is the mobile app not working?
Staff is superior
Awful customer support
Great for long-term members
- Category Financial Services
- City Lewiston
- State Maine
- Postcode 04240
- Country United States
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