Maine Optometry - Windham
656 Roosevelt Trail, Windham, Maine, 04062
Patients love the clinical care provided by the optometrists, frequently highlighting thorough exams and friendly doctors. The optical shop staff, particularly Hans, gets high marks for helping people find the right frames. The main gripe is the administrative side—specifically billing errors, long wait times, and difficulty getting someone on the phone.
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Verify your insurance coverage for 'special scans' before your appointment to avoid surprise out-of-pocket costs.
✓ What Works Well
- Thorough and knowledgeable doctors
- Helpful and friendly optical staff
- Same-day emergency appointments available
✗ Areas to Improve
- Frequent billing and insurance errors
- Long wait times in the office
- Difficulty reaching the office by phone
- Why am I being charged for a contact lens consult?
- How long does it take to get my glasses?
- Why is there an extra fee for the eye scan?
Great doctors, but keep a close eye on your billing statements.
The optical team is spot on with frame selection.
Expect to wait a while, even if you have an appointment.
- Category Health & Medical
- City Windham
- State Maine
- Postcode 04062
- Country United States
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