Mainstreet Credit Union
6025 Lamar Ave, Mission, Kansas, 66202
This credit union has a long-standing history with many members, but recent experiences are mixed. While some members praise the professional and helpful staff, others are deeply frustrated by poor phone support, restrictive account policies, and long wait times. It seems to be a place where the in-person experience can be great, but the back-end processes and phone support are causing significant friction.
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If you have a complex issue, visit the Mission branch in person rather than calling the 1-800 number.
✓ What Works Well
- Professional in-person staff
- Long-term member loyalty
- Helpful loan officers
✗ Areas to Improve
- Poor phone support
- Restrictive account policies
- Long wait times
- Why can't I reach a live person?
- Are the account policies too strict?
Great in-person, terrible on the phone.
Long-time member, but trust is eroding.
Staff is helpful if you can get to them.
- Category Financial Services
- City Mission
- State Kansas
- Postcode 66202
- Country United States
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