Health & Medical · Urgent Care
MainStreet Family Care
130 James Avenue, Locust, North Carolina, 28097
Google Maps
Updated: 13 May 2026
Authenticity Score: 75/100
About
This urgent care is a mixed bag. Some patients have had quick, efficient, and friendly experiences, while others report long wait times, rude staff, and billing issues. It seems to be a convenient option for some, but the inconsistency in service and communication can be a major frustration for others.
Review Summary
20
Most Relevant
15
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 75
Performance Scores
Medical Expertise
65/100
Admin Efficiency
40/100
Pro Tip
Check in online if possible to save time, and be prepared for potential billing discrepancies by keeping all your receipts and insurance information handy.
Wait Times: Inconsistent
Billing Transparency: Low
Pros & Cons
✓ What Works Well
- Convenient and affordable
- Some staff are very friendly
- Clean facility
✗ Areas to Improve
- Long wait times
- Billing and insurance confusion
- Inconsistent staff professionalism
Frequently Asked Questions
- Why is the wait so long?
- Do you take my insurance?
- Why was I charged extra?
User Feedback
Great experience, in and out quickly.
Billing is a nightmare.
Staff was rude and dismissive.
Location Details
Location
130 James Avenue, Locust, NC 28097
Quick Info
- Category Health & Medical
- City Locust
- State North Carolina
- Postcode 28097
- Country United States
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