192 South St, Suite 500, Boston, Massachusetts, 02111
The firm receives high marks for its expertise in complex immigration cases, with many clients praising the attorneys for their dedication and successful outcomes. However, there is a recurring theme of poor communication and lack of empathy in some interactions. While some clients feel like family, others report being ignored or treated rudely. It seems to be a firm where the quality of service depends heavily on which attorney handles the file.
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Ensure you get all communication timelines in writing, as some clients report long gaps in follow-up.
✓ What Works Well
✗ Areas to Improve
They helped us navigate a very complex situation.
I was ignored for two months after paying for a consultation.
They only care about the money.