Majestic Pools
6315 Transit Rd, Depew, New York, 14043
This company has a very mixed reputation. While many customers praise the knowledgeable and friendly staff, especially for in-store advice and supplies, there are significant complaints regarding their service department and warranty handling. Some customers feel that once the sale is made, support becomes optional or difficult to obtain. It is a good place for supplies, but proceed with caution regarding major service or warranty needs.
We analyze 78 public reviews for Majestic Pools using our data models and filter out spam to highlight only authentic feedback.
They offer free in-store water testing, which is a great way to keep your pool balanced.
✓ What Works Well
- Knowledgeable and friendly in-store staff
- Good selection of supplies
- Helpful with water testing
✗ Areas to Improve
- Poor service department responsiveness
- Difficult warranty handling
- Inconsistent communication
- Do they offer pool openings/closings?
- How do I schedule a service call?
- Do they offer free water testing?
Great for supplies, but avoid their service department.
They are there for the sale, not the support.
The staff is super friendly and helpful.
- Category Other
- Neighborhood Depew
- City Depew
- State New York
- Postcode 14043
- Country United States
