3433 Arden Way, A, Sacramento, California, 95825
Parents often praise the clinical staff for their patience and ability to work with children, especially those with special needs. However, there is a recurring theme of frustration with administrative processes, including scheduling, communication, and billing. Some parents feel the office is disorganized and that the front desk staff can be rude.
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If you have trouble with the front desk, try to communicate via the patient portal or ask for a manager.
✓ What Works Well
✗ Areas to Improve
Clinical staff is amazing, but the front desk is a nightmare.
They are so patient with my child.
The administrative side is very frustrating.